Right, so the attached DMP file is of the DRIVER_POWER_STATE_FAILURE (9f) bug check. Thanks very much for the Kernel-Dump, John! If you cannot get into normal mode to do any of this, please do this via Safe Mode. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply. Also ensure that under Startup Type it is set to Automatic rather than Manual. Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'.Įnsure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.Ĥ. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.ģ. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.Ģ. Once inside that folder, ensure there is a Minidump folder created. Start > type %systemroot% which should show the Windows folder, click on it. Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default will delete.
If you are going to use Onedrive but don't know how to upload to it, please visit the following: Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the bestĬhoice. Much more information at the time of the crash, therefore allowing further debugging of your issue. The differenceīetween Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). DMP files located in the Minidump folder are known as Small Memory Dumps. Nothing with wait-timers.Ĥ (optional): The type of. Prefered sites: Onedrive, Mediafire, Dropbox, etc. DMP files to Onedrive or a hosting site of your choice and paste in your reply. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.ģ. Navigate to the %systemroot%\Minidump folder.Ģ. DMP files are located, here's how to get to them:ġ. DMP files to analyze what exactly occurred at the time of the crash, etc. Thanks for this awesomeee program, works fine.In order to assist you, we will need the. GREAT!!! Device ntpnp_pci0025 :) worked like a charm :)
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